QUICK SUMMARY
More than 35 residents of Gilbert confronted town officials over high water bills and questionable meters during an Oct. 14 council meeting. The town announced a water meter audit and a moratorium on disconnections in response to the complaints.
Over 35 residents of Gilbert voiced their frustrations about high water bills and questionable meter readings during an Oct. 14 council meeting. Town officials faced intense scrutiny from the community, prompting a discussion about the fairness of current billing practices. In response to the outcry, the town announced an audit of its water meters and a moratorium on disconnections. Residents highlighted the urgent need for transparency and accountability regarding water rates. This meeting served as a crucial platform for residents to engage with officials about their concerns. The planned audit seeks to clarify discrepancies and restore trust in the water billing system. Historical issues with billing accuracy have fueled ongoing distrust among residents. The outcome of this audit could lead to significant changes in policy regarding water rates and billing practices.