QUICK SUMMARY
Gilbert residents are protesting rising water bills, prompting the town to schedule listening sessions and conduct a third-party audit. The town attributes the increases to carryover balances and higher summertime usage, while residents demand an investigation into potential faulty meter readings. Mayor Scott Anderson announced updates during a recent council meeting, indicating a vendor selection for the audit is imminent.
Gilbert residents are increasingly alarmed by rising water bills, prompting two council meetings last month filled with concerned citizens. In response, the town has organized three listening sessions and a third-party audit to investigate the issue. Many residents reported that their bills have been climbing for months, leading to criticism of the town's choice of vendor for the new advanced metering infrastructure. The town claims the increases are due to higher summertime usage and carryover balances, but residents suspect their meters may be faulty. Mayor Scott Anderson provided updates on the audit during a recent council meeting, announcing that vendor interviews are currently taking place. The audit is expected to begin shortly, with monthly updates promised to the public. The first listening session will occur on November 10 at Gilbert Town Hall, while additional sessions are planned for November 15 and December 3. These meetings aim to address the community's concerns and gather feedback on the ongoing issues with water billing.